Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we will require you to provide contact and identity information, billing information and other personal information as indicated on the forms through the Site. We often indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Under some circumstances we may require some additional financial information.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, your IP address, and fields that you changed or entered while on a page.
We use data collection devices such as “cookies” on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. You are always free to decline our cookies if your browser permits.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the Site, we may collect such information into a file specific to you.
On rare occasions it is necessary to send out a strictly service-related announcement. For instance, for product updates, we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, if these communications are somewhat promotional in nature (new features, for example), you can always opt-out.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone.
Certain services available on the Site generate an inbox message and/or an text message or email. For instance, appointment reminders will automatically place a message in your inbox when a party indicates via text message or phone that they cannot keep the appointment. The Site automatically sends you an email indicating that there is a message waiting for your review. We attempt to minimize the frequency of such email. You are always free to decline the use of these services.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process service on our Site.
Other Corporate Entities. We share much of our data, including personal information about you but excluding Protected Health Information in 45 CFR Part 164.501, with our partners that are committed to serving you throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users.
In the event My Clients Plus goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our Site. Users who no longer wish to receive communications may opt-out of receiving these communications by clicking on the 'Unsubscribe' link within the email.
This Site contains links to other sites. Please be aware that we, My Clients Plus, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
This Site takes every precaution to protect our users' information. When users submit sensitive information via the Site, their information is protected both online and off-line.
We use SSL encryption on our application and signup forms. While on a secure page, such as after you've logged in to your account, the lock icon of Web browsers such as Firefox, Chrome and Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices and data centers. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secured environment.